Practical AI for independent businesses

your local ai expert

Automate the boring work, improve quality, and give your team more hours in the day — without breaking your systems (or your brain).

Works with your stack · Security‑minded · Plain‑English delivery

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About Gareth

Hi, I’m Gareth Huggins — Microsoft SQL Server specialist and founder of SQL OPTIMISE. I’ve spent more than a decade improving database performance and reliability in regulated industries (finance, defence, energy, healthcare). Along the way I’ve automated myself out of more jobs than most people have had interviews — on purpose.

That obsession with operational excellence is exactly why I’m an effective AI consultant: I hunt for wasted effort, design guardrails, and automate the right tasks so your team gets time back without losing control of quality or security. I speak DBA and business, so you don’t have to choose between them.

About miaigi

Built in the wild, delivered as a service.

miaigi started the way most good services do: helping family and friends who didn't have time to decode AI hype. We fixed small, annoying problems first — drafting emails, tidying spreadsheets, building light automations — with simple guardrails so nothing went rogue.

miaigi started the way most good services do: helping family and friends who didn't have time to decode AI hype. We fixed small, annoying problems first — drafting emails, tidying spreadsheets, building light automations — with simple guardrails so nothing went rogue.

One close friend was openly sceptical. After a few hands‑on demos that showed what the tech can do — and how simple it can be to use — they chose to kick off their own project. That was the moment: capability and ease beat opinion.

That led to an ambitious web build and content push for a memecoin project. The goal wasn't speculation; it was execution — ship a fast site, publish consistently, and cultivate a community. It worked: daily engagement, repeat visitors, and a loyal audience that actually cared. The takeaway for independents is simple: thoughtful automation + useful content + clear feedback loops = momentum.

How we serve you

  • Start small, prove value quickly. One process, measurable hours back.
  • Your stack first. We meet you where you are — Microsoft 365, Google Workspace, AWS/Azure/GCP, Slack, Notion, SQL, and more.
  • Plain-English delivery. No black boxes — you’ll know what runs, where, and why.
  • Guardrails by default. Access controls, logging, human review, and handover docs.
  • Outcomes over ornaments. Faster responses, fewer errors, happier customers.

That’s what miaigi will do for you. We will wax on, wax off your AI to submission — only follow the instructions we give.

Services

AI Discovery Session (free)

A 30–45 minute call to map bottlenecks, quick wins, and sensible guardrails. You leave with a 1‑page plan and next steps.

Process Automation Audit

We document repeatable tasks and design flows (Power Automate / scripts) to remove manual effort and reduce errors.

Custom AI Strategy Session

A focused workshop to define goals, risks, data boundaries, and a practical 4–12 week roadmap.

AI Readiness Assessment

Lightweight review of data, tools, access, and policies so you can adopt AI safely and efficiently.

Outcome, not jargon: fewer manual hours, tighter quality control, and faster turnaround for your customers.

Use Cases

What’s the difference? AI (classic/ML) predicts, classifies, or optimises using structured rules or models. GenAI creates draft content or answers questions in natural language, grounded in your data.

AI (classic/ML) — great for:

  • Forecasting & planning: demand, staffing, or stock level projections.
  • Anomaly detection: flag unusual spend, transactions, or KPI spikes.
  • Routing & scheduling: optimise service routes, delivery windows, or job sequencing.
  • Forecasting & planning: demand, staffing, or stock level projections.
  • Anomaly detection: flag unusual spend, transactions, or KPI spikes.
  • Routing & scheduling: optimise service routes, delivery windows, or job sequencing.
  • Quality checks: rules‑based data validation on imports and spreadsheets.
  • Document processing: OCR + rules to pull key fields from invoices, PDFs, or forms.

GenAI — great for:

  • Customer support triage: a help assistant that answers from your docs (SharePoint/OneDrive) using retrieval‑augmented generation (RAG).
  • Sales & marketing drafts: emails, proposals, web copy — in your voice, ready for human edit.
  • SOPs & documentation: generate first drafts of procedures and how‑tos from subject‑matter notes.
  • Customer support triage: a help assistant that answers from your docs (SharePoint/OneDrive) using retrieval‑augmented generation (RAG).
  • Sales & marketing drafts: emails, proposals, web copy — in your voice, ready for human edit.
  • SOPs & documentation: generate first drafts of procedures and how‑tos from subject‑matter notes.
  • Meeting notes & follow‑ups: summarise calls and propose next actions.
  • Internal search: ask natural‑language questions over policies, price lists, or product specs.
  • Lightweight code helpers: build spreadsheet formulas, Power Automate flows, or queries faster.

Rule of thumb: AI decides, GenAI drafts. We combine both so the right tool does the right job.

How We Work

  1. 1) Assess (week 0–1): discovery call → quick‑win ideas and a sketch plan.
  2. 2) Pilot (weeks 1–4): prove value on one process; measure time saved and quality impact.
  3. 3) Roll‑out (weeks 4–12): productionise with governance, access controls, and training.
  4. 4) Handover: documentation, mini‑playbooks, and optional support.

FAQ

Do we need fancy tools?

No. We start with what you already have — Microsoft 365, Google Workspace, AWS/Azure/GCP, Slack, Notion, SQL — and adapt to your environment.

Is this safe?

Yes — we set boundaries: data sources, access, logging, and review steps.

How do you price?

Fixed‑price pilots or a day rate for short engagements. We agree scope before we start.

Case Studies

1) Change requests, without the chaos

A small tech team managed database change requests in chat and email. We implemented a simple workflow with Microsoft Forms + Power Automate + Teams and a tracker.

A small tech team managed database change requests in chat and email. We implemented a simple workflow with Microsoft Forms + Power Automate + Teams and a tracker. Result: centralised intake, time‑stamped approvals, and faster turnaround — with an audit trail.

2) Reliable reporting on Azure SQL MI

A client's reporting queries hammered production. We materialised a heavy view into a table via a scheduled SQL Agent job (skips if BI users are active), and cleaned historical rows on a timer.

A client's reporting queries hammered production. We materialised a heavy view into a table via a scheduled SQL Agent job (skips if BI users are active), and cleaned historical rows on a timer. Result: predictable refreshes, fewer CPU spikes, and happier dashboards.

Contact

Book a free discovery call: Book Now

Email: Gareth@miaigi.co.uk

LinkedIn: LinkedIn Gareth Huggins

Book a free discovery call